Complete CommandSales Assistant
Ready to save
Complete Command Working Trial — Live Data SavedAppointments, measurements, sales and commission records entered here are preserved for later migration to Complete Command-Live.

New estimate

Confirm your appointment

Start with the customer and project details. You can review everything before pricing.

Likely appointment from Complete Command

Refreshing today’s appointments…

SCR
Are you at this appointment?
AppointmentResult Summary

Result recorded

Appointment summary

Review the saved calendar result and email delivery status.

SavedClient list

Client database

Client list

Each client appears once. Open the client to see every appointment, result, estimate, measurement, note and saved document.

Action

ClientComplete Record

Client record

Client details

History

Appointments and results

Files

Saved PDFs and documents

SalesProcess Sale Packets

Unprocessed sales

Process Sale Packets

Sales remain here until both PDF packets have been created.

Loading sales…

PerformanceStatistics

Sales performance

Statistics

Your sales performance and completed app activity.

Loading statistics…

Complete CommandOperations

Expansion workspace

Project Operations

Plan production schedules, coordinate project teams and prepare client start-date messages from the same Complete Command client file.

Project board active · expansion details pending

Schedule fields and separate sales-rep/internal notes are ready for testing. Client texting remains inactive until Sun Coast and Marc provide the approved templates and operating rules.

Project Manager

Marc

Manage production assignments, tentative and confirmed start dates, progress, sales-rep notes and internal operations notes.

Current team to confirm

PeteCoatingEdgarRoofingJeffWindowsSergioLandscapeRubenHVAC · spelling to confirm
Restricted operations authorityProduction updates only. No pricing, sales-result, commission-accounting, user-management, or other sales representatives' editable client access.

Operations Coordinator

Sean

Oversee the company project queue with management, review dates, prepare product-specific client texts and track follow-ups and delivery status.

Restricted operations authorityMain operations user below the Owner and General Manager. No pricing, sales-result, commission-accounting, user-management, or other sales representatives' editable client access.

Production

Active Project Board

Only production information can be changed here. Sales, pricing and commissions remain protected.

Loading projects…

Next setup step

Information needed to activate this portal

  • Marc's current Excel workbook, including every tab, status and color convention
  • Current client start-date and reschedule text templates for every product and language used
  • Office coordinator's name and current business texting number or service
  • Sun Coast's final scheduling, approval and role-access rules
ApplicationSettings

App preferences

Settings

Choose the email and navigation apps Complete Command opens for you. Owners and administrators can also manage company delivery settings and new-project defaults.

My app preferences

These choices are saved to your Complete Command account and follow you across devices.

1

Email delivery

Enter one or more addresses separated by commas or new lines.

2

New project defaults

Saved projects always keep their entered values.

Default production crew

3

Customer project map

Add the share link for the Google My Maps file or Google Maps list used during presentations.

AppointmentsEmail Integration

Optional appointment intake

Email Appointment Integration

Forward qualifying appointment emails into Complete Command. Calendar and manual appointment methods remain available.

Connection

Private intake

Checking…
Your private Complete Command intake address
Checking setup…
This address is unique to your account. Do not publish or share it.
2

Set up Gmail forwarding

Your personal inbox stays private; Gmail forwards only matching appointment messages.

  1. Add the private intake address above as a forwarding address in Gmail.
  2. Create a Gmail filter: From {rtowne@suncoastsd.com mccainico@gmail.com}; Subject New Appt.
  3. Choose Forward it to, select the private address, and save the filter.
  4. Send a sample below and confirm the fields are recognized before enabling live intake.
3

Test the parser

Paste a sample appointment email. Testing never creates a live appointment.

No sample tested yet.

4

Optional calendar copy

Email intake stores appointments directly in Complete Command. Calendar use is optional.

Recent activity

Intake history

No forwarded messages yet.

PlatformAdministration

Administrator workspace

Users & Platform Access

Control user access, products, clients, Gmail connections and protected actions.

Active users0
Administrators0
Deletion requests0
Appointment intake enabled0

Accounts

Platform users

Loading users…

Protected changes

Client deletion requests

No pending requests.

StepRoof measurements

Measurements

Measure each roof facet

Choose the roofing material and measurement method separately for every facet.

1

Roof facets

Enter one facet at a time. Saved facets collapse into the list below, just like Coating.

2

Hips & Valleys

Each hip or valley adds 50 sq ft to the roof measurement.

Hips50 sq ft each
0
Valleys50 sq ft each
0
Added measurement area0 sq ft
VersionROOFING PRICING 4.22.26(1).xlsx

Roof pricing

Build the roof estimate

Enter quantities for the work being priced.

Step 1Coating setup

Main coating system

What will most of the home use?

Choose the main product for this project. It will be selected for each new wall, and you can change it for any individual wall.

Step 2Coating measurements

Measurements

Measure each wall

Save one wall at a time. The selected coating system can be changed for any wall before it is saved.

Measuring mode
2

Wall 1

Enter the full coating area.

Product for this wall
Saved walls

Tap a wall to review or edit it.

Versioncoolwall 5.13.26(1).xlsx

Coating pricing

Build the coating estimate

Enter quantities for the work being priced.

Coating

Main coating system

Workbook item · Quantity · PAR reference
Extras

Additional coating work

All extras shown together
StepPatio Cover measurements

Measurements

Measure each patio cover

Enter length and width in feet, then select Lattice, Solid or Louvered for each cover. Patio Covers are priced only in exact square feet.

2

Patio Covers

Each cover is length × width with its own cover type.

VersionPATIO COVER PRICING 5.6.26(1).xlsx

Patio Cover pricing

Build the Patio Cover estimate

Open a section and enter quantities for the work being priced.

Patio Covers

Products and options

Workbook unit · List price · Quantity
StepLandscape measurements

Measurements

Build the job by section

Give each area a name, choose its main product and enter the measurement. Add more products when one section includes more than one material or service.

VersionLANDSCAPE PRICING 12.1.25.xlsx

Landscape pricing

Review sections and pricing

Every product stays grouped under the section where it was measured.

Landscape

Measured sections

Quantity · Workbook price · Extended price
VersionHVAC Systems 1.26.26 · Extras 4.8.25

HVAC pricing

Build the HVAC system

Choose one main system, then add any additional system or installation extras needed for this project.

1

Main system

One catalog system
Select a system to see its specifications and list price.
2

Additional systems

Manual entries

Use this only when the project needs another system in addition to the main catalog system.

3

Installation extras

HVAC Extras 4.8.25
4

Custom extras

Description · Quantity · List price

Use repeatable custom lines for additional ducts, MISC items or any extra not listed above.

VersionWindows pricing · 3 workbooks

Window measurements

Build the home room by room

Enter every opening in inches. The app calculates united inches and selects the matching spreadsheet price.

1

Window defaults

These answers set each new window. Grid selection can be changed per window; Fire Glass applies to the entire job.

Fire Glass Needed?
Majority with Grids?
VersionWindows pricing · 3 workbooks

Window pricing

Review rooms and pricing

Rooms start closed. Open one to review or edit its windows.

VersionWINDOW PRICE SHEET SD 2021 4.9.21 copy.xlsx

Window pricing

Installation extras & commission

Enter any additional job quantities. Your window measurements and per-window options are already included.

Installation extras

Additional window work

Quantity × list price
Version

Client contact

Confirm the client details

Review the name and home address, then add the best contact information.

VersionROOFING PRICING 4.22.26(1).xlsx

Estimate overview

Review everything

Confirm the client, selected work, fees and pricing before continuing.

Sale details are saved with the project. Contract Workflow connection is not active yet.

Client viewEstimate

Prepared estimate

Client

Savings

Discounts

Project Price$0
Total Discount−$0
Estimate Total$0
Adjust offered price and cash down
The required deposit counts toward total cash paid. Estimated financing payments use the remaining financed amount.
Estimate options
Prepared byLawrence Avila619-343-4942Sun Coast Remodelers AvilaPropSol@gmail.com

Estimate is based on the measurements and selected options shown. Final scope is subject to contract terms.

Post-saleAddendum

Sale update

Add a signed addendum

Attach the addendum, choose whether pricing changed, then confirm the email.

1

Sale

The original sale remains in the project history.

2

Signed addendum

Use Apple Files to scan the signed pages into one PDF.

Scan with iPhone or iPadTap below to open Apple Files. In Files, choose the menu (…) and Scan Documents, save the PDF, then select it.
Addendum PDF RequiredEvery page will be resized to US Letter for a consistent email attachment.
3

Pricing

Choose whether this addendum changes the contract pricing.

Post-saleProcess Sale

Process Sale

Prepare the NTP and Sale packets

Confirm the production details, attach the scanned paperwork, then download both packets in the required order.

1

Notes to Production

Customer and sale details are filled from this project.

Apple ContactsChecking this client…
Next ProjectRecord the next opportunity or enter “None.”
2

Add sale documents

Complete Command automatically fills the approved Sun Coast price sheet for this product. Add the signed paperwork below.

Scan with iPhone or iPadTap the required document field below to open Apple Files. In Files, choose the menu (…) and Scan Documents. Save the scan, then select the new PDF.
Replacement approved price sheet OptionalUse this only when Sun Coast supplied a separately completed replacement. Otherwise, the approved product form is filled automatically.
Combined Sun Coast sale paperwork RequiredMust include the Long Form Contract and Notice of Cancellation. It may also include a completed price sheet, production drawing, and credit-card form. Every uploaded page is preserved exactly.
NTP packet
Sale packet

Complete Command

Menu

Sign in

Use your platform email and password.

You’ll stay signed in on this device for 24 hours.

User access

Add User

Role & permissions

Commission Accounting access

Commission Accounting is part of Complete Command. Access is limited to this user's own transactions, documents and accounting history.

Sales product access
Email deliveryNot connectedEach sales user connects their own Gmail account.

Secure invitation

Invite User

Access

Sales product access

The link is valid for seven days and can only be used once. Sales users begin in Training Mode. Operations roles open directly to their restricted Operations section in Complete Command.

Accept your invitation

Create your password to activate your account.

Protected correction

Convert Training record to Live?

The saved appointment result will be preserved.This adds the record to live reporting and migration. It does not send email or change the calendar.

Production update

Edit project operations

Welcome to Complete Command

Your setup instructions are on the way

Look out for a welcome email with easy, step-by-step instructions for linking your appointment emails to Complete Command.

Sent toIf you do not see it, check your spam or junk folder, then ask your administrator to confirm email delivery.

Existing client found

Use saved client?

No Sale

Add optional follow-up details

Calendar appointment

Record appointment result

Result

Owner correction

Remove this appointment?

This will not return after calendar refresh.Complete Command keeps a private audit snapshot so the same imported item is not added again. Appointments linked to projects or sales cannot be removed here.

Sale

Save the sale details

Select a start time to see the two-hour window.
Lead Credit

Company / House Lead has no Lead Credit addition.

Sale saved

Send the Sale email?

Send the sale price, pre-site window, estimate quantities and notes to:
?

Sale saved

Process Sale Now?

Create the NTP and Sale packets now, or leave this sale in the Process Sale Packets queue for later.

Save sale to your Google Maps list

Check the label and address. Copy the label, then open Google Maps. Tap Save, choose your own list (for example SCR), and paste the label into the list note or label field. Check for an existing entry first.

CC does not add the marker automatically or verify that you saved it. Opening Maps shares this address with Google.

No Sale saved

Send the No Sale email?

Send the appointment details, prices, estimate quantities and notes to:
?

Saved Projects

Possible duplicate projects

Client Phone

Contact this client

The number is copied automatically. Paste it into Google Voice.

Text Call

Saved Project

Edit contact information

Install App

Add Complete Command – Sales Assistant to your Home Screen

  1. Open this page in Safari.
  2. Tap the Share button.
  3. Scroll down and tap Add to Home Screen.
  4. Tap Add.

The app will open full-screen from its icon on your iPhone or iPad.

No Sale Follow-up

Saved No Sale details

Please Confirm

Confirm action

Current Project

Start a new project?

Save the current project before returning to Client Details with a clean form. Saved projects and the SCR calendar will not be deleted.

Final Step

Confirm and send sale packets

Two separate emails will be sentConfirm the recipients shown above.

Final Step

Confirm and send addendum

One email will be sentThe revised pricing sheet and signed addendum are included. No NTP email will be created.

This appointment

Add another product

The new estimate will use the same client, address and appointment date. Existing product work is saved before switching.

Client estimate

Add discount

Financing Programs

Complete financing workbook

Plans and internal dealer fees imported from the financing workbook. Client-facing estimates never display dealer fees.

Email estimate

Send the estimate email?

Confirm the client email below. Choosing Yes sends the estimate PDF immediately. Choosing No closes this window without sending.

No email has been sent from this window.

Saved client PDFDocument

Email saved PDF

Send client document

The complete saved PDF will be attached to this email.

Get directions

Choose your GPS app

Destination